Showing posts with label Zagat. Show all posts
Showing posts with label Zagat. Show all posts

Thursday, 15 September 2011

Marissa Mayer Teaches Us How To Pronounce “Zagat”

MG Siegler has been writing for TechCrunch since 2009. He covers the web, mobile, social, big companies, small companies, essentially everything. And Apple. A lot. Prior to TechCrunch, he covered various technology beats for VentureBeat. Originally from Ohio, MG attended the University of Michigan. He’s previously lived in Los Angeles where he worked in Hollywood and in San Diego where... ? Learn More

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Today at TechCrunch Disrupt, the closing talk was between Michael Arrington and Google’s Marissa Mayer. As Mike noted, the two of them have been on stage together more than any other interview duo at TechCrunch events, so it’s fitting that Mike’s final interview as a TechCrunch employee is with Mayer. He focused on one thing: Zagat.

Mayer led the recent acquisition of the review site by Google. It’s going to be a key part of Search, Maps, Google+, etc, going forward. And that has some competitors worried. But let’s forget all of that — here’s what really matters: how do you pronounce “Zagat”?

“It’s like the ‘cat’ — ZaGAT,” Mayer noted. She shared a story from founder Tim Zagat who said a customer once called him for a guide and mispronounced it. When he tried to correct the customer, the customer refused the correction. This is something Mayer can relate to. Even though her name is spelled “MAYer”, it’s pronounced like “Meyer”.

Mayer noted her excitement about the deal. “They really were one of the first forms of user-generated content,” she said. Incredibly, Zagat has been in business for 32 years, and it started out as Tim and Nina Zagat asking friends for restaurant recommendation and those two turning around and printing those recommendations out and sending them other others.

Now the business operates in over 100 markets and spans 13 different categories.

When Mike asked what the deals means for Yelp and other competitors, Mayer made it clear that those competitors would continue to be a big part of Google Places. Google will aggregate anything they think is good content and link to it. At the same time, they’ll now have deeper access to the Zagat data to surface it in a more appealing way.

As for OpenTable, there was some controversy because the stock plummeted after the Zagat acquisition announcement. But Mayer notes that Zagat has a partnership with OpenTable and that will remain in place after the Google deal closes.

When Mike asked how they kept the deal totally secret, Mayer seemed quite proud of that. She noted that she’s been talking to them informally for years, but this past spring they started talking about a deal. But it was held very closely. Most in the company didn’t know about the deal until it was announced — that’s how you keep a major deal a secret. Who would have thought?


Google provides search and advertising services, which together aim to organize and monetize the world’s information. In addition to its dominant search engine, it offers a plethora of online tools and platforms including: Gmail, Maps and YouTube. Most of its Web-based products are free, funded by Google’s highly integrated online advertising platforms AdWords and AdSense. Google promotes the idea that advertising should be highly targeted and relevant to users thus providing them with a rich source of information....

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ZAGAT.com features over 30,000 of the best places to eat, drink, and stay worldwide. The site is published by and based on the renowned 30 years, Zagat Survey (a survey-based restaurant guide). ZAGAT.com provides access to ratings and reviews for restaurants, nightspots, hotels and attractions in hundreds of cities worldwide. It features menus, photos, virtual tours, updates on the latest openings and closings with ZAGAT BUZZ and connect with other ZAGAT.com members in our bustling Discussion Boards.

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Thursday, 8 September 2011

Google Acquires Zagat To Flesh Out Local Reviews

Jason Kincaid currently works as a writer at TechCrunch. He grew up in Danville, California and later relocated to UCLA in Los Angeles, California, where he studied biology with a minor in ‘Society and Genetics’. You can reach him at jkincaidtc@gmail.com (he has other addresses too, so don’t worry if you have a different one). ? Learn More

zagatproducts_printedGuides

Google has acquired Zagat, one of the most well-known names in restaurant reviews. Zagat is best known for its small guidebooks (the dead-tree sort) that offer reviews and recommendations on restaurants around the world. Terms of the deal weren’t disclosed.

Zagat was founded back in 1979, and, according to the company, now includes ratings and reviews submitted by 350,000 ‘surveyors’ — its own consumers submit content for use in future guidebooks. In recent years the company has moved its reviews online as well, and it offers mobile applications for the top smartphone platforms. Much of their online content was locked behind a paywall for some time, but Zagat relaunched its website in Feburary to include far more free content.

In 2008 Zagat reportedly put itself up for sale with an asking price of around $200 million, but subsequently took itself off the market (at least, until now).

The move is part of Google’s mission to improve its local products, which are now run by Google VP Marissa Mayer (Mayer has long been one of the most public faces at the company, and was head of Search for a decade).

Google had previously been in talks to acquire Yelp in late 2009, but those discussions fell apart and Yelp walked away from some $500 million. Since then, the relationship between Google and Yelp has been tenuous, as Google borrowed liberally from Yelp’s database of reviews to flesh out its Google Places pages. Google has toned down the practice in the last few months, and is now clearly looking to boost the number of reviews it can call its own using features like Hotpot and through deals. Hence today’s acquisition.

From the Google blog:

So, today, I’m thrilled that Google has acquired Zagat. Moving forward, Zagat will be a cornerstone of our local offering—delighting people with their impressive array of reviews, ratings and insights, while enabling people everywhere to find extraordinary (and ordinary) experiences around the corner and around the world.

With Zagat, we gain a world-class team that has more experience in consumer based-surveys, recommendations and reviews than anyone else in the industry. Founded by Tim and Nina Zagat more than 32 years ago, Zagat has established a trusted and well-loved brand the world over, operating in 13 categories and more than 100 cities. The Zagats have demonstrated their ability to innovate and to do so with tremendous insight. Their surveys may be one of the earliest forms of UGC (user-generated content)—gathering restaurant recommendations from friends, computing and distributing ratings before the Internet as we know it today even existed. Their iconic pocket-sized guides with paragraphs summarizing and “snippeting” sentiment were “mobile” before “mobile” involved electronics. Today, Zagat provides people with democratized, authentic and comprehensive view of where to eat, drink, stay, shop and play worldwide based on millions of reviews and ratings.


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